Accessibility

Accessibility statement for Queen Alexandra Charity’s website 

This accessibility statement applies to the www.qac.ac.uk domain.

We want as many people as possible to be able to use this website. The site does not use any browser dependant technologies and has been designed to work with a wide range of browsers.

For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also tried to make the website text clear and simple to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website
Parts of this website are not fully accessible. For example:

  • Some videos do not have audio description
  • Some links are not identifiable from the body of text by colour and underlines are only provided on hover
  • Some link text may ambiguous and not describe the purpose of the link when read on its own (for example, “click here”)
  • Some older PDF documents are not fully accessible to screen reader software
  • We cannot always guarantee third party content or software accessibility that we do not own or manage linked from the website

How to request content in an accessible format
If you need information on this website in a different format (like Braille, large print or audio), please call 0121 803 5484 or email info@qac.ac.uk.

Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact info@qac.ac.uk.

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you contact us with a complaint and you’re not happy with our response, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Queen Alexandra College is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations
Some videos do not have audio description. This does not meet WCAG 2.1 Success Criterion 1.2.5 Audio Description (Prerecorded). We will aim to publish videos that meet accessibility standards.

Some links are not identifiable from the body of text by colour and underlines are only provided on hover. This does not meet WCAG.21 Success Criterion 1.4.1 Use of Colour. We will aim to make sure that links are identifiable by colour and have other visual indicators besides colour (for example, underlined, bolded etc.) to differentiate the links from the body text.  

Some link text in the website may not describe the purpose of the link when read on its own (for example, “click here”). This does not meet WCAG 2.1 Success Criterion 2.4.4 Link Purpose (In Context).  When we publish new content, we plan to make sure that the link text meets accessibility standards.

Disproportionate burden
Not applicable. 

Content that’s not within scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards. 

Live video
Live video and captions to live video streams is exempt from meeting the accessibility regulations.

Closed captions are generated and available using the automated service provided by YouTube when videos are hosted on this platform.

What we’re doing to improve accessibility

We work continuously to fix accessibility issues and regularly test the website for accessibility problems.

Preparation of this accessibility statement

This statement was prepared on 23 September 2020. It was last reviewed on 11 March 2022.  

This website was last tested in March 2022. The test was carried out by our website developers UC4.

Useful information

Please note that as well as this website being partially compliant, modern operating systems such as Windows and Apple OS also cater for disabled people.

Some web browsers, such as Microsoft’s Edge browser, feature the “Read Aloud” option which will read the page contents using the speech synthesis software built into the operating system.

We would recommend reviewing the operating system preferences in order to take advantage of these features.

More details on what is available can be found in the following links: